When we reviewed the new Yahoo! Mail late last month, we really liked what we saw. A lot. We ended up giving it a score of 4.5 out of 5 and an Editor's Choice for the Webmail space. Our reviewer noted a few--relatively minor--complaints with the service, of course: the lack of Safari and Opera support, the fact that the app doesn't open directly to your inbox, and the lack of AIM support.
We do fairly intensive reviews at PC Mag, and we pride ourselves on (among other things) our ability to catch potential problems. But it's impossible to catch everything.
For one thing, our reviewer's last name is Muchmore--not Feick. And, as best as I can tell, Mr. Muchmore never used the app to e-mail anyone named Feick while he was testing the app. But one of our readers does have that last name, along with a Yahoo! Mail account.
The combination is not pretty. As Mr. Feick informed us (via Yahoo! Mail), the app's new spell-check recommends another spelling for his name, similar yet fundamentally different. "I can't tell you how frustrating this is," Feick told us, after having repeatedly addressed Yahoo! with his unique problem. "I have to be extremely careful not to accept that correction."
"Flick," "frock," even "felic"--any of these would do. In the meantime, Yahoo! is going to have a lot of angry Feicks on its hands.
Thursday, July 23, 2009
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